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Privacy Policy

At Dotvenale INC, we respect and protect the privacy of our customers and users. This policy explains how we collect, use, and protect the personal information you provide when you use our website, purchase electronic products, or arrange for installation services.

1. Information we collect

We may collect the following information:
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  • Contact information: name, address, email address, and phone number.

  • Payment information: details necessary to process transactions (via secure payment gateways).

  • Delivery information: shipping address and references necessary to complete delivery.

  • Browsing data: cookies, IP address, and website usage statistics to improve user experience.

2. Use of Information

The information collected will be used to:

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  • Process orders and coordinate deliveries or installations.

  • Send confirmations, invoices, and purchase status updates.

  • Provide customer support and answer questions.

  • Improve our products, services, and website experience.

  • Send offers, promotions, or commercial communications (only with your consent).

3. Data Protection

  • We implement physical, electronic, and administrative security measures to protect your information.

  • Your payment information is processed through certified payment gateways and is never stored directly on our servers.

4. Sharing Information

  • We do not sell or rent your personal information to third parties.

  • We may only share information with service providers who assist in the operation of our business (e.g., payment systems, technical support).

  • We may disclose information if required by law or in response to requests from competent authorities.

5. Cookies and Tracking Technologies

  • Our website uses cookies to improve user experience, remember preferences, and collect statistics.

  • The user can disable cookies from their browser settings, although this may limit some site functions.

6. User Rights

You have the right to:

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  • Request access to your personal data.

  • Rectify incorrect or outdated information.

  • Request deletion of your information when it is no longer necessary for the aforementioned purposes.

  • Withdraw consent for marketing communications at any time.

7. Privacy of minors

  • In accordance with the Children's Online Privacy Protection Act (COPPA), our site is not directed to children under the age of 13, and we do not intentionally collect information from children under that age.

8. Changes in Policy

  • Dotvenale INC reserves the right to update this Privacy Policy at any time. Changes will be posted on our website with the last updated date.

9. Contact

If you have questions about this policy or wish to exercise your privacy rights, you can contact us at:

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